Set up and connect Nest camera

Start here if you take a new Google Nest photographic camera, or if you removed your camera from the app and want to add together it back.

To prepare, the app takes you through the steps. Yous need the app to connect your camera to Wi-Fi and get recorded video, and so you should e'er utilize the app to guide y'all through setup and installation.

Here's a brief overview of the steps to go started, along with some of import tips to troubleshoot.

Important: Connect your camera to the app before y'all install or mountain it. You need to scan the lawmaking on your photographic camera to connect it to the app.

i. Download the app yous need

Depending on which photographic camera model you have, use either the Google Home app or Nest app to gear up it up. Download the one you demand from the Apple App Shop or the Google Play Shop.

Utilize the Google Habitation app to set up the following Nest cameras:

  • Nest Cam (wired)
  • Nest Cam with Floodlight
  • Nest Cam (bombardment)

Utilise the Nest app to prepare the following Nest cameras:

  • Nest Cam IQ Indoor
  • Nest Cam IQ Outdoor
  • Nest Cam Indoor
  • Nest Cam Outdoor
  • Nest Dropcam (all models)

2. Add your camera to the app with the QR code

Choose the instructions that lucifer the app you employ to set upwards your photographic camera.

Habitation app

Nest app

If you're new to Nest

  1. If y'all haven't already done so, download the Nest app from the Apple App Store or Google Play.
  2. Open up the app and create an business relationship.
  3. On the app home screen, tap Add.
  4. Scan the QR code on the back of your camera. Y'all tin besides tap Continue without scanning and type the numbers at the top of the QR code.
  5. The app walks you through setup and installation.

If you already have an account

  1. Open the Nest appNest app icon.
    • Annotation: If yous have more than than one home in your account, make sure that you first selected the Nest home where you want to install your camera. Tap MenuArrow pointing down in the acme left of the home screen to change homes.
  2. In the top right corner of the app abode screen, tap SettingsNest settings icon.
  3. Select Add product plus.
  4. Browse the QR code on the back of your camera. Y'all tin also tap Keep without scanning and type the numbers at the meridian of the QR code.
  5. The app walks you lot through setup and installation.

Add your photographic camera to the Domicile app after setup

Afterwards setup in the Nest app, you can add your Nest photographic camera to your home in the Dwelling app. This lets you control your camera and other compatible continued devices (like a smart bulb or Google speaker) in the aforementioned place.

Set smart devices in the Google Abode app

Note: If you already signed into the Nest app with a Google Account, your Nest camera and some other products in your Nest home should also appear in your home in the Abode app.

3. Get more than help with setup and installation

Troubleshoot problems during setup

During setup, the app lets y'all connect your camera to Wi-Fi, personalize settings, check the video quality, and more than.

If you have whatsoever issues, here are some quick tips.

Aid messages and codes

If a aid message with the code appears in the app, get detailed troubleshooting help from our interactive troubleshooting tool for Nest cameras and doorbells.

Notation: The interactive troubleshooting tool is but recommended if yous use the Nest app to fix upwardly your camera.

Connection issues

If you lot can't find your Wi-Fi network, or if your camera has trouble connecting to the Wi-Fi, hither are a few things you can do to try and fix the effect:

  1. Wait a few minutes, so try to connect your camera again.
  2. Move your photographic camera closer to your Wi-Fi router to meliorate the signal.
  3. Reduce wireless interference.
  4. Try to restart your router.
  5. If you accept a hidden Wi-Fi network, you lot need to type in the network proper noun (SSID) manually.

For more tips, go to our Troubleshoot adding Nest camera to the app article.

Power problems

Signs that your photographic camera doesn't get plenty power include the post-obit:

  • Your camera won't plough on.
  • You become a message or status in the app that tells you in that location isn't plenty power.
  • Things similar the Wi-Fi connection and the video quality tin also be reduced when there isn't enough ability.

Here are some things you lot tin do to try to set up the effect:

  • If your camera uses a cablevision to stay powered, check that the cable and ability outlet work properly. Use another uniform cable or ability outlet with your camera to bank check if it works.
  • If your camera is battery powered, recharge information technology when the bombardment is low. You should also brand certain it's seated correctly on its stand when you remount information technology.

Video quality problems

If your camera has video delays or lag, it'southward ordinarily a sign that the Wi-Fi connection is weak. It could likewise exist a sign that your camera doesn't have enough ability. Attempt the following to endeavor to set the effect:

  • Move your photographic camera closer to your Wi-Fi router to meliorate the signal.
  • Reduce wireless interference.
  • If your camera uses a cable to stay powered, cheque that the cable and power outlet are working properly. Use another compatible cable or power outlet with your photographic camera to check if information technology works.
  • If your camera is battery powered, recharge it when the battery is depression. You should likewise make sure it's seated correctly on its stand when you remount it.

If your camera's video is distorted, here are a few things you tin can try to fix the issue:

  • Dust off the camera lens.
  • Bending the camera so that information technology's not direct facing the dominicus's beams.
  • Put your camera somewhere shady and protected from extreme weather condition conditions. While outdoor cameras are built to work exterior of your home, extreme hot or cold temperatures tin can affect things like the video quality.

For more tips, go our Troubleshoot Nest photographic camera video distortion article.

Get more installation help

The app gives yous basic installation instructions to mount or install your Nest camera. Simply if you need more than tips for your camera, select your camera below for detailed instructions.

Nest Cam with Floodlight

Nest Cam (wired) Nest Cam (bombardment)
Cam IQ image camera indoor with stand drop cam pro angled image
Nest Cam IQ Indoor Nest Cam Indoor Dropcam (all models)
Cam IQ outdoor image Nest cam side view
Nest Cam IQ Outdoor Nest Cam Outdoor

4. Learn how to utilize your camera

To help you go started with your camera, we selected the most of import articles you should read in our Get started using your Nest camera article.

Was this helpful?

How can we amend it?